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Shipping to USA and Canada

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Shipping Options

DV Systems Inc. has chosen UPS as our courier of choice. We do our best to keep shipping costs to a minimum while ensuring reliable and timely delivery.
Delivery Times     Door-to-door to the U.S. in 2 to 9 business days.
Service Days       Monday to Friday
Delivery Area       Canada Only

Where Products purchased from DV Systems are to be exported, Buyer assumes sole
responsibility for arranging the export of the Products from Canada or United States and
their importation into other countries and shall at all times comply with all applicable
laws in relation thereto, including but not limited to export control laws, rules and
regulations of Canada and United States. DV Systems Inc. will not be the exporter
under any circumstances. Buyer shall not export Product purchased from DV Systems
without first obtaining all necessary written consents, permits and authorizations and
completing such formalities as may be required by any such laws, rules and regulations.
Buyer further represents and warrants that it will not export or divert Products to any
country or to any person to which or to whom export from Canada or United States is
prohibited under applicable laws, rules and regulations.
Force Majeure. DV Systems shall not be liable for any damage, cost or loss of profit of
Buyer or any delay or failure in delivery or for any failure to perform caused by a force
beyond its control, including, but not limited to, an act of God, action or failure to act of
any government or governmental board, commission, department, bureau or authority,
confiscation, war, blockade, insurrection, invasion, quarantine restrictions, riot,
sabotage, acts of the public enemy, flood, fire, explosion, epidemic, landslide, lightning,
earthquake, storm, accident, strike, lockout, work slowdown, work stoppage, differences
with workers, embargo, power failure or shortage and any delay or failure of supplies,
equipment, labour or transportation.
Freight Policy. Freight is F.O.B. shipping point. DV Systems reserves the right to charge
freight and handling fees, including, without limitation, fees for small orders, rural and/or
rush deliveries or special handling.
Title and Risk of Loss. Title and Risk of Loss in the Products pass to Buyer at the time of
shipment from DV Systems. If Product is damaged in transit, Buyer must file a claim
with the carrier. If Products are undeliverable for 2 days, carrier will return them to DV
Systems and additional charges may apply.
Return Policy. Any cancellation or return must be approved by DV Systems (in its
discretion), be accompanied by proof of purchase, and may be subject to restocking
and other charges. Any returns due to shipping errors, damage or loss must be reported
to DV Systems immediately. For returns not related to damage or loss during shipping,
Product must be returned within 30 days of shipment and be in original package and
resale-able condition.

Assignment. Buyer shall not assign any order or any interest therein without the written
consent of DV Systems and any such actual or attempted assignment shall entitle DV
Systems to cancel such order upon notice to Buyer.

Signature is required for delivery: Most of our shipments contain valuable equipment. If you will not be at the shipping address to accept delivery of your product, consider shipping the item to an address where someone you trust will be available to sign for your package. Once your order prepares for shipment or has shipped, we are unable to edit the shipping address. Title and risk of loss to all products will pass to you on delivery.

Undeliverable Packages: Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, please contact us to make arrangements for reshipment.

Failed Delivery Attempts: Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to us.

International Shipments: Duties and Taxes are not included in the cost from us and could be collected from you at time of delivery. Please check with your local customs office to see what these fees may be.

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